Joyce Batcheller, a fellow of the American Academy of Nursing and Robert Wood Johnson Executive Nurse Fellow alumna is the President of CNO Solutions. The company specializes in temporary, permanent, on-boarding and development of Chief Nursing Officers. Joyce has created a CNO Academy to assist aspiring to be and new CNOs to be successful in their role. She has also created on-boarding tools and developed a Circle of Executive Advisors to coach new CNOs. Joyce also serves on the faculty at Texas Tech University Health Sciences Center, School of Nursing, Lubbock, TX and is also a consultant for the American Nurse Credentialling Center (ANCC).
Most notably, Batcheller led the development of Seton’s mature, 16-year-old shared governance structure, which has empowered and developed nurse leaders at all levels of the organization. Shared governance has resulted in nine of Seton's 10 hospitals becoming designated by the American Nurses Credentialing Center — four Magnet and five Pathway to Excellence.
Batcheller oversaw the development of a Nursing Business Intelligence system, Emergency business intelligence system and a nurse residency program with intense mentoring. In 18 weeks, nurses develop the efficiency of nurses having practiced for 18 months.
Batcheller received a diploma in Nursing from Hartford Hospital School of Nursing in Connecticut, followed by a BSN and MSN from The University of Texas Health Sciences Center at San Antonio School of Nursing. In 2008, she completed the Robert Wood Johnson Executive Nurse Fellowship and in 2010 she completed a Doctorate of Nursing Practice from the Anita Thigpen Perry School of Nursing at Texas Tech University Health Sciences Center.