Director of Womens and Infant Services
Spectrum Health Hospitals
Grand Rapids, MI
Director of Women's and Infant Services at Spectrum Health Hospitals in Grand Rapids, Michigan. Ms. Reistroffer is responsible for the leadership and supervision of 420 employees and has been instrumental in merging departments, expanding programs, and strengthening physician relationships. Her operational duties consist of the ongoing evaluation of quality and safety standards, monitoring and meeting financial metrics and improving patient and staff satisfaction. Her leadership position influences organizational culture, structure, nursing practice, work environment, and patient outcomes. In July 2009, Spectrum Health Hospitals achieved Magnet recognition by the American Nurses Credentialing Center. Accomplishments for the department under her leadership include successfully merging two large obstetrical units and, more recently, receiving national recognition for sustained high patient satisfaction results within the women's department. She is also responsible for developing strategic partnerships with the medical group by building a comprehensive women's program that links clinical resources to research, education, and service. Ms. Reistroffer is involved in several community initiatives including serving as a board member for the Women's Resource Center, teaching management and leadership courses for undergraduate students as an adjunct faculty member, as well as serving as treasurer for Sigma Theta Tau International, Kappa Epsilon Chapter at Large. She is certified in nursing administration and belongs to a number of professional organizations including the American Organization of Nurse Executives, Michigan Organization of Nurse Executives, Sigma Theta Tau International, Association of Women's Health and Neonatal Nursing.