Acting Exec. Director, University Hosp; Sr. Assoc Director, Ops/Clinical Svcs; CAO Surgical Svcs.
University of Michigan Health System (UMHS)
Ann Arbor, MI
Shon Dwyer is Acting Executive Director of University Hospitals, Senior Associate Hospital Director for Operations and Clinical Services, and Chief Administrative Officer for Surgical Services at the University of Michigan Health System.
Shon is responsible for oversight of the managerial, operations, and financial activities of various clinical departments across the hospitals. Her areas of responsibility include Surgical Services, Anesthesiology, Emergency Medicine including Survival Flight, Internal Medicine, Operating Rooms, Orthopaedic Surgery, Otolaryngology, Pathology, Psychiatry, and Urology.
Shon has been with the UMHS for over 25 years, holding progressively responsible positions in the areas of clinical nursing, education, quality, compliance, information technology, management, and administration. She has served as the corporate director of Quality Improvement and the chief compliance officer for UMHS, where she led compliance and quality improvement efforts. Before joining the Office of the Chief Operating Officer, Shon was director of the Orders Management Project, leading the successful implementation of computerized provider order entry across the University of Michigan Health System.
Shon believes leadership and professional development are two critically important building blocks in creating and sustaining a successful Health System. She is a member of the UMHS Leadership Development Advisory Group, as well as the Women in Academic Medicine Leadership Committee, and has served as a member of the Succession Planning Committee. Shon is actively involved as a coach and mentor for many individuals across the institution, and is currently participating in the Coaching Leaders Certification Program to earn certification as an executive coach for internal leadership.
Shon received her Bachelor of Science in Nursing degree from the University of Michigan School of Nursing, and her Master of Business Administration from the University of Michigan Ross School of Business Administration; and having completed her three-year fellowship in 2010, she is an alumna of the Robert Wood Johnson Foundation Executive Nurse Fellows program, an advanced leadership program for nurses who aspire to lead and shape health care locally and nationally.